CyberPatrol Technical Support

Please Complete the Form Below

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For all technical support inquiries regarding compatibility, downloading, installing, reinstalling, uninstalling, upgrading and error messages please refer to our online FAQs. If you cannot find the answer to your question please fill out the online request below. Technical Support hours are 7:30a.m.-5:30 p.m. EST.

Our FAQ page has many of the answers to commonly asked support questions. Visit Technical Support FAQs

Request technical support by completing and submitting this form. Responses are normally within 1 business day and as e-mail volumes fluctuate please allow up to three working days.

Contact Information 

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Product Information 

Version:* 7.6.1 7.6 7.5 7 6 5 4
Serial Number:
Where Purchased:* Please select 14-day trial From CyberPatrol.com Dell Elsewhere Please select an item.
My Account Email Address:* A value is required.Invalid format.

Computer Information 

Operating System:* Please select Vista Windows XP Windows ME Windows NT Windows 2000 Windows 98 Second Edition Windows 98 Other Windows 95 Not Known Please select an item.
Internet Browser:* Please select Internet Explorer Netscape Mozilla Opera Other/ Unknown Please select an item.
Firewall:* Please select Zone Alarm Norton McAfee Microsoft Other - please specify in description None Please select an item.
Anti-Virus Software:* Please select Norton McAfee Panda Kaspersky AVG NOD32 Other - please specify in description None Please select an item.

Support Question 

Type of Inquiry:* Please select Forgotten Password CyberPatrol is not Filtering Web Access is Blocked Compatibility Download Help Uninstall/ Reinstall Other Please select an item.
Description:* A value is required.
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